Privacy Policy and Data Protection

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. The GDPR has been designed to meet the requirements of the digital age.

 

The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.

 

Our Commitment

Lomas & Lomas (‘we’ or ‘us’ or ‘our’) are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.

How & why we collect your personal data:

•We hold your email address if your permission has been given for us to contact you. This occurs when you sign up for our newsletter or place an order or contact us.

•We do not hold onto any payment details after a transaction/order has been completed. Our website uses Worldpay or Paypal to process order payments. For payments taken over the phone (via Worldpay card machine) we do not retain any of your payment details, card numbers are not written down or stored.

•When you place an order your address details/contact details are used to fulfill that order. Your address/contact details are detailed on our order forms. These order forms are stored until such time as we file our accounts for the relevant period. Once our accounts have been filed this paperwork is destroyed.

•We do NOT pass/share any personal data to third parties

•We only use the personal data you have given us in order to complete/process orders, answer enquiries and provide our products directly to you.

•Our website is SSL certified for secure shopping online.

If you have any questions regarding your personal data used when ordering with Lomas & Lomas  or our commitment to complying with the new legislation please contact us.